IT Support Engineer

Location: Munich, Germany  

 

Your tasks include:

Daily tasks involve the following:

  • Monitor performance, diagnose and resolves users’ IT problems on daily basis
  • Provide day to day performance and operational support for both User and LAN hardware and software to the business users
  • Install, configure, troubleshoot, and repair PC and LAN equipment
  • User support (office 2k13, win7-win10, softphones, mobile phones, printers, scanners, etc.)
  • Installation and support of Microsoft Office products including MS Office
  • Developing documentation, including applications guides and user training manuals
  • Undertaking project work as assigned

 

Your experience and skills:
 
1 to 2 years’ experience and working knowledge of the following technologies is required:
  • Windows Active Directory structure, including Windows 2008 & 2012 Servers
  • Microsoft Exchange Server 2013
  • Windows 7 & Windows 10 Professional
  • Symantec Enterprise End Point Protection and Backup Services

 

General skills:
 
  • Good English and German communication skills
  • Excellent team player
  • Strong analytical and troubleshooting skills
  • Willing to travel
  • High Flexibility and dedication
  • Friendly attitude
 
Education and Courses:
 
  • Bachelor’s degree preferably in IT
  • Professional certifications like MCP, or MCSE are highly preferred.
 

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