Managed IT Infrastructure Services
AVIANET IT Infrastructure Management services provide global IT support services both remote and on-site. It is managed centrally by AVIANET IT experts as per industry best practices and by using advanced tools.
AVIANET offers innovative, web-based remote support, on-site support and qualified Service Desk agents to ensure an efficient single-point-of-contact (SPoC) for effective IT infrastructure management service. AVIANET Service Desk guarantees that all service incidents are well cared and resolved swiftly, regardless of ultimate resolution point.
AVIANET follow best-practice deployment methods of information technology, which help our customers to boost their return on investment (ROI), smooth operations, enhance support services and lower costs.
AVIANET strenghts
Since 2002, AVIANET IT Infrastructure Services have helped airlines and other leading industries in more than 110 countries to reduce their IT infrastructure costs, improve IT performance and receive efficient support services through single point of contact.
AVIANET provides all varieties of IT Infrastructure Support Services which our customers need to have for a smooth, reliable, resilient, and cost-effeccient running of IT network. With access to own and partner support centers worldwide, AVIANET has a significant edge to offer same high level of support services at any part of the globe.
Benefits
AVIANET Managed IT Infrastructure Services provide the following benefits:
- Global footprint
- Expert Service Desk agents
- Single point of contact (SPoC) Service Desk
- Complete range of IT Infrastructure management services
- Keep your users productive and reduce end-user downtimes
- Improved asset utilization and management of IT services
- Known IT management costs
Features
AVIANET Managed IT Infrastructure Services include the following features:
- WAN infrastructre management services
- LAN infrastructre management services
- 24x7 pro-active Node level Monitoring
- Install, Move, Add, Change, Disposal (IMACD) services on global basis
- Mix of remote and on-site service desk bring your IT management costs down
- IT asset management
- Optimization process management
- Software & hardware control and distribution management
- Remote back-up and restore services
- Security services



